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Current Platform Status

This page will notify you of any current issues affecting our services. Please note all times are in UTC (Coordinated Universal Time).

VoIP Cloud

1 Medium Priority

This is our cloud switchboard platform that lets you make your communications work however you wish.

  • Number Porting Delays for BT numbers
    Due to the current Coronavirus pandemic, number transfer operations have been temporarily suspended by BT. This is resulting in all transfers where the number is held by BT being put on hold, expected to resume in June. Yay.com is continuing to operate at full capacity and will update our customers as soon as this has been resolved. For more information please visit: https://www.yay.com/news/phone-numbers/transfers-and-ports-delayed/

    Reported

    FRI 27 MAR

    10:00 UTC

    Est Resolve

    THU 25 JUN

    12:00 UTC

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Issue details

No historical issues

Dashboard

No Issues

Once you are subscribed to our service this is where we give you live control of our products

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No historical issues

Core Infrastructure

No Issues

These are the end points and upstream connections

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No historical issues

VoIP Authentication

No Issues

This part of our platform authenticates you to use our products, it's a critical part of our system as it lets our customers use our products and keeps the bad guys out

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No historical issues

VoIP Core

No Issues

Our core VOIP platform lets you have conversations in the cloud. This platform lets us make your phone ring/receive calls and dial a number anywhere in the world

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Issue details

No historical issues